Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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Non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please send your purchase back to Footprints Forever.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank account within 5 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
If you’ve done this and you still have not received your refund yet, please contact us at footprintsforever@gmail.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at footprintsforever@gmail.com and send your item to:
Footprints Forever
3rd Floor, Lift 2
Sree Harsha Sai Towers
Whitefield Main Road
Whitefield Bangalore Karnataka
India 560066.
Shipping
To return your product, you should mail your product to:
Footprints Forever
3rd Floor, Lift 2
Sree Harsha Sai Towers
Whitefield Main Road
Whitefield Bangalore Karnataka
India 560066.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.